Where do you ship?
We currently only ship to the US lower 48 states.
We offer free shipping on orders $40+.
How long will it take to get my order?
All orders will be shipped within 3 business days of purchase.
We utilize USPS for shipping, so once your order is shipped, you should anticipate receiving it within 2 to 5 business days.
Any delays in transit that occur once your package is with the carrier are out of our control. If you do not receive your package or is it unexpectedly delayed, please contact your shipping carrier. For additional support, please contact us.
How can I make changes to my order?
We recommend immediately contacting us via our order support form. If your product has already shipped, we cannot make a change or refund your order.
What is the status of my order?
To save trees, we will not print your packing slip. You will receive an email notification with tracking information when your order ships. To check your order status, please refer to your order confirmation email or log in to your bluamor account here.
What materials do you use to ship?
Our shipments are 100% plastic-free! We use shipping materials made from recycled resources, all of which are 100% compostable, biodegradable, and recyclable. Help us by recycling or reusing your package!
What is your Return Policy?
Due to the nature of our products, bluamor does not accept exchanges or returns. Our products are carefully crafted with the highest standards. Your satisfaction is important to us, so we are happy to address any concerns you may have. If you encounter any issues with your order, please contact us via our support form, and we will be happy to assist you.
Upon receiving your package, please store it at room temperature. If you are in a hot climate, please place the product in the fridge for an hour before opening.
We are not responsible for incorrect mailing addresses entered by customers, so we cannot issue refunds in such circumstances. If you encounter any issues with your order, please contact us via our support form, and we will be happy to assist you.
Thanks for being Kind to the Earth, kind to your skin!