Help center

Frequently asked questions

You have questions, we have answers. Search below or pick a topic.

General

Are your products okay for sensitive skin?

Our products are made with 10 ingredients or less, and our deodorants have no aluminum, baking soda, parabens or synthetic fragrance. If you're sensitive to scent, try our Unscented Deodorant and bare. Lip Butter Balm, which have no essential oils or added scent. As with any new skincare, try a small area first. Each product's full ingredient list is on its product page, and you can see what every ingredient does on our ingredients page.

Are your products cruelty-free?

Yes! We do not test our products on animals.

What stores carry your products?

We're not in any stores right now. You can shop every product here on bluamor.com.

How can I take care of my product?

Store your products at room temperature. Like any plant-based balm, they soften in the heat. If you're in a hot climate, put the package in the fridge for an hour before opening.

When do your products expire?

All our products have a recommended expiration date of 12 months after opening.

Ingredients

Where are bluamor products made?

All our products are handmade in small batches in Longmont, Colorado.

What ingredient in your deodorant fights odor?

Magnesium hydroxide, a gentle mineral alternative to baking soda, neutralizes odor at the source for up to 24 hours. Cornstarch helps absorb moisture and manage the feeling of sweat and friction, while organic coconut oil and fair trade shea butter keep underarms soft. Our deodorant lets your body sweat naturally, without the aluminum antiperspirants use to block sweat.

How many ingredients are in your products?

Every bluamor product is made with 10 ingredients or less. Our deodorants have 5 core ingredients, plus organic essential oils in the scented versions. Unscented Deodorant and bare. Lip Butter Balm have 5 ingredients each.

How do I learn more about your ingredients?

Each product's full ingredient list is on its product page, and our ingredients page explains what every ingredient does and why it's there.

Are your products vegan?

Yes, all bluamor products are 100% vegan. We use plant-based candelilla wax instead of beeswax.

Are bluamor products organic and natural?

We use simple ingredients, including organic coconut, avocado and sunflower oils, fair trade shea butter and organic essential oils. Each product's ingredient list marks which ingredients are organic.

Are bluamor products gluten-free?

Yes! All our products are gluten-free.

Do you use non-GMO cornstarch?

Yes, we use only non-GMO cornstarch.

Do your products contain phthalates?

Our products are kind to your skin, so there are no phthalates!

How are your scents created?

Our deodorants and lotion bars are scented only with organic essential oils, never synthetic fragrance. Our minte and cocoa lip balms get their scent from raw peppermint oil or raw cocoa absolute, plus a food-grade flavor. Unscented Deodorant and bare. Lip Butter Balm have no added scent at all.

Sensitivities & concerns

Why is there empty space in my product?

Don't worry if there's empty space in your product! We fill your product to the net weight displayed on our packaging.

Why am I experiencing irritation?

Our products are made with simple ingredients, but any ingredient can bother some skin. If a product irritates your skin, stop using it and contact us so we can help you find a better fit, like our Unscented Deodorant or bare. Lip Butter Balm.

Are your fragrances natural?

Our deodorants and lotion bars are scented only with organic essential oils, never synthetic fragrance. Our minte and cocoa lip balms use raw peppermint oil or raw cocoa absolute plus a food-grade flavor, and our unscented products have no added scent.

Bundles & savings

How does build your own bundle work?

Mix and match any 3 deodorants, lip balms or lotion bars and save 10%, or 4 or more and save 15% on every item. It's applied automatically in your bag. Build your bundle.

How much do the ready-made sets save?

Each of our bundles costs 15% less than buying the pieces separately.

Is there a subscription discount?

Subscribe & save takes 15% off every delivery of any single deodorant, lip balm or lotion bar.

When is shipping free?

Orders of $35 or more ship free. Bundle savings can't be combined with other discount codes.

Shipping & returns

Where do you ship?

We currently only ship to the US lower 48 states. Orders of $35 or more ship free. Orders under $35 ship at USPS rates, calculated at checkout. See our shipping policy for details.

How long will it take to get my order?

All orders will be shipped within 3 business days of purchase.

We use USPS for shipping, so once your order is shipped, you should expect to receive it within 3 to 5 business days.

Any delays in transit that occur once your package is with the carrier are out of our control. If you do not receive your package or it is unexpectedly delayed, please contact your shipping carrier. For additional support, please contact us.

How can I make changes to my order?

We recommend immediately contacting us via our order support form. If your product has already shipped, we cannot make a change or refund your order.

What is the status of my order?

To save trees, we will not print your packing slip. You will receive an email notification with tracking information when your order ships. To check your order status, please refer to your order confirmation email or log in to your bluamor account here.

What materials do you use to ship?

Our shipments are plastic-free, packed in paper-based shipping materials made from recycled resources. Help us by recycling or reusing your package!

What is your Return Policy?

Due to the nature of our products, bluamor does not accept exchanges or returns. Our products are carefully crafted with the highest standards. Your satisfaction is important to us, so we are happy to address any concerns you may have. If you encounter any issues with your order, please contact us via our support form, and we will be happy to assist you.

Upon receiving your package, please store it at room temperature. If you are in a hot climate, please place the product in the fridge for an hour before opening.

We are not responsible for incorrect mailing addresses entered by customers, so we cannot issue refunds in such circumstances. If you encounter any issues with your order, please contact us via our support form, and we will be happy to assist you.

Thanks for being Kind to the Earth, kind to your skin!

Packaging

Is your packaging compostable?

Yes. Every product comes in a certified home-compostable paper tube, and the whole tube can go in your home compost when you're done.

Is your packaging plastic-free?

Yes. Our products are packed in plastic-free paper tubes, and we pledge to never use plastic in our packaging.

Is your packaging safe?

Our tubes are food-grade and comply with California Proposition 65 and EU cosmetic container safety regulations.

Gift cards

How do I buy a gift card? 

Give the gift of bluamor here. Afterpay cannot be used to purchase a gift card.  

How do I redeem my gift card? 

You can find your gift card code in the recipient’s email. Gift cards can be redeemed in the checkout process by selecting “Add Gift Card” at the checkout screen.

Can I modify or cancel my gift card order once it has been placed? 

We are unable to modify a gift card order after it has been placed. Gift card sales are not eligible for return or exchange.

Retail & wholesale

Who can I contact about becoming a retailer and viewing wholesale prices?

Learn about becoming a bluamor retailer on our Wholesale page.